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Question

Increase in low reCAPTCHA Enterprise scores

  • May 24, 2026
  • 6 replies
  • 364 views

shanmukha1499

Hello

 

We are seeing unexpectedly low reCAPTCHA Enterprise scores for our iOS application starting around May 20, 2026.The tokens are valid, but many legitimate users are receiving low scores ( 0.1–0.2 >= ), affecting application flows.We don’t have active support plan, and there is no option to enable support plan for our project, can anyone point to right place for resolving this issueThank you.

6 replies

deepak.sharma

Facing same issues. any updates here ?


smallerka
  • New Member
  • May 26, 2026
We are facing the same issue.We are not completely sure when it started, but in the last few days many legitimate users have been getting very low reCAPTCHA Enterprise scores, mostly 0.1 or 0.2. The tokens are valid, but our login flow blocks them as suspicious/bot traffic.We did not make any intentional change to our reCAPTCHA implementation. Are there any updates from Google or recommended mitigations?

hbillerps
  • New Member
  • May 27, 2026

the same case here, mostly xiaomi user, but every device may happen, samsung, etc
and wifi or 3g,4g anything


GigsGagan
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  • New Member
  • May 28, 2026

We had been facing the same issue :| 

this is the same issue which was discussed and resolved in the past 

 


JoshD
Staff
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  • Staff
  • May 28, 2026

Hey all, Josh from the Fraud Defense team here. Can you please provide the mobile Site Keys where you’re seeing this issue so that we can dig in?

Site Keys are public information and accessible to anyone visiting your website or mobile app, so you can safely post them here, or email them to joshdorion@google.com if you’d prefer. Thanks!


yshnaider
  • Bronze 1
  • May 29, 2026

Same issue. following