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Unable to access Mandiant documentation with MSV Director role

  • Jan 27, 2026 12:46 AM UTC
  • 2 replies
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ejlee

I have an MSV Director account but am unable to access Mandiant documentation.

Legacy accounts in our organization still have access, whereas newer accounts do not.

Is documentation access managed separately after the Google acquisition?
If so, could you please advise on which role is required or how users can request access to Mandiant documentation?
 

Best answer by James_R

I have an MSV Director account but am unable to access Mandiant documentation.

Legacy accounts in our organization still have access, whereas newer accounts do not.

Is documentation access managed separately after the Google acquisition?
If so, could you please advise on which role is required or how users can request access to Mandiant documentation?
 

Hello ejlee,

Access to the Mandiant Documentation is not handled through GCP permissions at this time.  

Do you have access to do a support ticket?  This is the best way to get access to the documentation for new users.

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2 replies

Jyotimoyhaz
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  • Bronze 1
  • Jan 27, 2026 3:10 AM UTC

Research on that topic by yourself again you can see the mistake or the error


James_R
Staff
  • Staff
  • Answer
  • Jan 27, 2026 4:00 PM UTC

I have an MSV Director account but am unable to access Mandiant documentation.

Legacy accounts in our organization still have access, whereas newer accounts do not.

Is documentation access managed separately after the Google acquisition?
If so, could you please advise on which role is required or how users can request access to Mandiant documentation?
 

Hello ejlee,

Access to the Mandiant Documentation is not handled through GCP permissions at this time.  

Do you have access to do a support ticket?  This is the best way to get access to the documentation for new users.