OAuth verification stuck "Under Review" — Homepage requirement resolved via Search Console but UI is locked

Question

Hello Google Community Team,My OAuth app verification is currently stuck and I need an internal engineer to manually trigger a status refresh or pass this along to the Trust & Safety team.* Project ID: dev-workrate* The Issue: The Cloud Console Verification Center shows a blocking error under "Homepage requirements" stating: "Your homepage website is not registered to you."* The Resolution: I have successfully verified full domain ownership for our production homepage via Google Search Console using this exact same Google account. The Problem: The console instructs me to "Reply to your email thread with our Trust and Safety team," but I have never received an initial email from the compliance team to reply to. Because the UI is entirely locked in the "Your branding is currently under review" state, I cannot modify fields or trigger a re-scan myself. Could a community manager please escalate this project ID to the Trust & Safety team so they can pull the fresh domain status from Search Console?Thank you!

hzmndt · Answer

Hi @k3lly_b,This is a known deadlock condition in the OAuth verification state machine when the automated review triggers a "Pending developer action" status before the initial Trust & Safety email reaches your inbox. Because the console is waiting for an email reply to register the update, the UI stays locked.While we flag this for a **Community Manager** to escalate internally to the Trust & Safety team for project `dev-workrate`, here are a few quick checks you can perform in parallel:---### 1. Check the Developer Contact Email Address* The Trust & Safety automated emails are sent specifically to the **Developer Contact Information** email address configured on your OAuth Consent Screen, which may differ from your current Cloud Console login / Project Owner account.* Search across **All Mail**, **Spam**, and **Trash** for emails from:* `api-oauth-dev-verification-reply@google.com`* `oauth-verification-support@google.com`### 2. Verify Search Console Delegation* Confirm that the Google account registered as a **Verified Owner** in Google Search Console is also an **Owner / Editor** on the Google Cloud project `dev-workrate`. If they are separate accounts, add your project owner account as a delegated owner in Search Console to ensure the automatic ownership link resolves.### 3. Alternative Support Channel (If on a Support Plan)* If your Google Cloud organization has an active **Cloud Customer Care Plan** (Standard, Enhanced, or Premium), you can open a case directly under **IAM & Admin > OAuth Consent Screen**. Support can route the ticket directly to the Trust & Safety queue with SLA tracking.---I have noted your Project ID (`dev-workrate`). Tagging @Community_Manager / community team to help pass this Project ID to the Trust & Safety team to pull the updated Search Console status and unlock your verification.

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