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Question

Account-level restriction persists after project reinstatement — Appeal ticket # [removed by moderator]

  • March 10, 2026
  • 0 replies
  • 7 views

ai_kd

My GCP account (project ID: project-0b2ff1f9-abbb-46e6-bc1) was restricted on Feb 13, 2026 for a policy violation caused by a software bug — a flawed retry pattern that sent excessive Vertex AI API requests.

I submitted an appeal and provided detailed corrective steps. On March 9, I received a project reinstatement email confirming the project is reinstated. However, the account-level restriction still blocks all access to GCP Console, CLI, and all services.

Could someone help look into this? The project has been reinstated but the account-level restriction remains, so I cannot access the project to verify compliance.