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Users in certain organizational units (OUs) are able to sign in on their mobile devices and switch between their work and personal Google accounts without any issues. However, users in other OUs are encountering an error message that says, "Account switching unavailable."

I’ve reviewed and compared settings on

  • Devices\Chrome\Settings\ User & Browser and Devices
  • Devices\Chrome\Apps & extensions
  • Devices\Mobile & endpoints\Settings\Universal

     

I couldn’t find any differences. Do you have any suggestions on what else I should check?

Hi ​@Gabby23 thanks for your post. What product are you specifically referring to? Thanks

Hi Matthew, Google Chrome app. Thanks

Hi ​ >removed by moderator] You have landed in the Google Cloud Security Community. Google Chrome has a help community where you can post your questions and a response team will get back to you. You might also try the Google Developer Program Forums. Hope this helps. We will take down this post after 48 hours just because it’s not Google Cloud Security focused. Thank you

Thank you! and have a great day!

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