Hi,
I need to create a playbook that creates Jira tickets based on alert priorities. If an alert's priority is high, it should create a high-priority ticket and so on. However, my condition doesn't match anything, and the playbook always chooses the last step. How should I create the condition to make that work correctly?"
If you’re using the flow “Condition”, you should be able to do different action depending on your alert priority or case priority. eg: if the priority is High, then create a Jira ticket with high priority.
Use custom fields in the Jira action to set Jira priority
Note: This parameter has priority and all of the fields are overwritten with the value that is provided for this parameter.
Example: {"field":"value"}
https://cloud.google.com/chronicle/docs/soar/marketplace-integrations/jira
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