Hi All,
I have Observed that case.id value is passing wrong while creating an incident in ServiceNow in simulator mode while testing.
Actual Case id is 10062 but it passing as 10064.... it is happening in simulator mode
Bug - SOAR Case id in simulator
- Bronze 1
This is a known behaviour. When you run a playbook in simulator mode, Google SecOps (GSO) creates a new temporary Case to run that simulation, similar to the Case you selected from the Test Cases, in the simulation dropdown list.
If you go to one of your Cases, and replace the Case ID number in the URL with the Case ID number mentioned when you use the placeholder [Case.Id] inside your playbook, you will see the temporary Case created by the simulation and the actions made by your playbook in it.
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