Has anyone managed to successfully extract 'Case Closure Reason' within a playbook? It's required for some branching logic and it doesn't seem to be listed in the example data of 'Get Case Data' action.
Solved
Case Closure Reason
+7- Bronze 5
Best answer by samryanturner
I've sort of solved this with a custom action derived from this - https://www.googlecloudcommunity.com/gc/SOAR-Forum/Pull-the-case-close-comments-out-of-a-case/m-p/638534
+7- Bronze 5
- Answer
I've sort of solved this with a custom action derived from this - https://www.googlecloudcommunity.com/gc/SOAR-Forum/Pull-the-case-close-comments-out-of-a-case/m-p/638534
Sam
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