+3Hi there,
I am having trouble with the Crowdstrike action in Secops SOAR - specifically the execute command action. I am having the action remove a file from an endpoint, which the action successfully runs. However, the playbook appears to hang on the action and does not progress further into the playbook once the command has been executed.
Anyone experienced this issue before?
Thanks
Best answer by ylandovskyy
Hey @d_patel_dj ,
Make sure to check that the action is configured correctly. In this case, the root cause to the "hanging" can be the fact that "Async Polling Interval" is set to a big value. By default, platform puts there "1 hour", meaning that the action is going to fetch for an update, once in an hour.
You can update this in the IDE or inside the playbook configuration:
We will have an adoption guide soon, going into the details of actions. It will be described there in more details, so stay tuned. Let me know, if it helped. Thanks
+16Hey @d_patel_dj ,
Make sure to check that the action is configured correctly. In this case, the root cause to the "hanging" can be the fact that "Async Polling Interval" is set to a big value. By default, platform puts there "1 hour", meaning that the action is going to fetch for an update, once in an hour.
You can update this in the IDE or inside the playbook configuration:
We will have an adoption guide soon, going into the details of actions. It will be described there in more details, so stay tuned. Let me know, if it helped. Thanks
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