Hi All,
I want to build a job which updates servicenow incident whenever case stage is changed
which and all API's i can leverage to develop?
which API should i use to check if case stage is changed?
Page 1 / 1
This one can easily be done with the ServiceNow integration in SOAR. Documentation for the integration can be found here - https://cloud.google.com/chronicle/docs/soar/marketplace-integrations/servicenow
One could just add a step in the playbook for Update Incident. Below is a screenshot of the playbook step.
Hope this helps.
Hi @TomAtGoogle , actually i have developed custom servicenow actions and managers based on custom servicenow table. Now i want to build a job so for that im looking for any API that i can use if case stage is changed then im planning to update it in servicenow
no worries i got it
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.