Hi All,
I want to build a job which updates servicenow incident whenever case stage is changed
which and all API's i can leverage to develop?
which API should i use to check if case stage is changed?
Solved
custom JOB -Service now
+14- Silver 2
Best answer by TomAtGoogle
This one can easily be done with the ServiceNow integration in SOAR. Documentation for the integration can be found here - https://cloud.google.com/chronicle/docs/soar/marketplace-integrations/servicenow
One could just add a step in the playbook for Update Incident. Below is a screenshot of the playbook step.
Hope this helps.
+5This one can easily be done with the ServiceNow integration in SOAR. Documentation for the integration can be found here - https://cloud.google.com/chronicle/docs/soar/marketplace-integrations/servicenow
One could just add a step in the playbook for Update Incident. Below is a screenshot of the playbook step.
Hope this helps.
+14- Silver 2
Hi @TomAtGoogle , actually i have developed custom servicenow actions and managers based on custom servicenow table. Now i want to build a job so for that im looking for any API that i can use if case stage is changed then im planning to update it in servicenow
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