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Dashboards& Reports schedule mail not worked for pie chart and vertical bar but OK for others.

  • April 18, 2024
  • 6 replies
  • 9 views

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I tested reports with schedules in Dashboards& Reports of SOAR UI.

I've got mail delivered for other but not for pie chart and vertical bar.

Do you know why?

6 replies

f3rz
Staff
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  • Staff
  • April 18, 2024

Hi, @thida, could you please provide your current setup of scheduled reports?


Forum|alt.badge.img+2
  • Author
  • Bronze 2
  • April 19, 2024

Hi f3rz, Thanks you for your attention for my questions.

I set with the setting ,please see the screenshots.


dnehoda
Staff
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  • Staff
  • April 19, 2024

Sounds like a support case is required here. Could you please open one.  Potential bug. 


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  • Author
  • Bronze 2
  • April 19, 2024

I just add the suitable cases even though I can download manually but I could not receive

any mail delivered for that reports with schedule despite I received mail delivered for tables and text editor for the same schedule.


f3rz
Staff
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  • Staff
  • April 19, 2024

@thida please open support case with following screenshots as well as screenshot of an Edit tab of Report. 


Forum|alt.badge.img+2
  • Author
  • Bronze 2
  • April 19, 2024

@thida please open support case with following screenshots as well as screenshot of an Edit tab of Report. 


Hi f3rz, my setting was: