So here is a quick question:
If Siemplify teams were preparing demonstration videos for helping you with more complicated platform usage, which issues would you like it to address?
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Presenting the analyst who has the ticket the required information from the case in an intuitive way.
Creation of an Integration
Creation of a Connector
Creation of an Action
Creation of Blocks and usage
Something on Case Grouping and why we'd use it.
Automatic handling of Errors in Actions of a Playbook
One thing I find really helpful is storing information in Entity properties so that I can look up it up later in the entity explorer. A quick tutorial on the Create or Update Entity Properties action would be pretty cool.
Also, I’d love to see a tutorial on creating Ontologies and Visual Families.
I'd appreciate something about the differentiation between playbook steps and jobs - what circumstances would require us to refer to a job instead of a playbook step
Best practice on working with files (e.g. enrichment with different sandboxes) and how they can be linked with entities, as there's no file entity
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