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Hello everyone,

I'm trying to create a dashboard to download a CSV with information regarding alerts in a specific time period.

I used legacy dashboard and the "Rule Detections" explorer.

The fields I used are: Alert Name, detection.id, detection.alert_type_enum_name, detection.timestamp_time, Severity

The data is correctly displayed in the table, but when I try to export to CSV, TXT, JSON, or HTML, I get this error:

 

 

Analyzing the console, I see this error line:

 

Which leads me to this:

I isolated the problem to the Alert Name field. If I remove it, the error doesn't occur. I tried using the rule_name field, but the problem persists.

To be thorough, I forced the alert_name field to be a string with a custom field, but it doesn't fix the issue.

Has anyone experienced a similar problem or knows the cause?

Thank you very much

I recommend opening a support case so they can walk you through troubleshooting this issue.


As part of opening a support case (per Kent's advice above), you might find it helpful to generate a HAR file using the same developer tools console shown in the screenshots of the original post.  


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