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Explore button in a case in the Case screen may not be clickable.

  • February 15, 2022
  • 1 reply
  • 8 views
A
  • Anonymous

Depending on a users role, the "Explore" button in a case in the Case screen may not be clickable. What permissions does a user need to use the "Explore" feature?

    1 reply

    A
    • Anonymous
    • February 16, 2022

    Go to the permissions and in the part of Module Name choose cases and assign permission to edit

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