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Facing 500 status code error when using API to fetch Logs

  • August 21, 2024
  • 2 replies
  • 67 views

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Hey folks,

I am trying to access logs using the /api/external/v1/logging/python endpoint from my Chronicle SOAR instance swagger.

However, I receive a response of 500 status code, no matter what data I send in the response body.

Do I have to tweak some settings for this to work, or am I passing some incorrect data in the request body ?

NOTE: Currently, I am using a trial instance of Chronicle SOAR, and not the commercial one. I am not sure if this is causing this issue.

Thanks.

Best answer by f3rz

@preet_mehta request body is 100% correct and working on other instances. Most likely this is a limitation of trial instance. 

2 replies

f3rz
Staff
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  • Staff
  • Answer
  • August 21, 2024

@preet_mehta request body is 100% correct and working on other instances. Most likely this is a limitation of trial instance. 


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  • Author
  • Bronze 5
  • August 21, 2024

@preet_mehta request body is 100% correct and working on other instances. Most likely this is a limitation of trial instance. 


Oh, alright. Thanks for validating the request body. It looks like a limitation of trial instance to me as well.