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Question

FortiSIEM integration broken?

  • March 15, 2022
  • 2 replies
  • 92 views
Z
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Hi

Am trying to use the FortiSIEM connector+integration but get the below error when using the test button.

Username: admin

Verify SSL: False

----------------- Main - Started -----------------

General error performing action Fortinet FortiSIEM - Ping

An error occurred: 401 Client Error: Not authorized for url:

https://[redacted]/phoenix/rest/deviceInfo/monitoredDevices

b'

"http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">

xmlns="http://www.w3.org/1999/xhtml">GlassFish</a></p><p> Server Open Source Edition 5.1.0 - Error </p><p>report

HTTP Status 401 - Not

authorized

type Status

report

messageNot

authorized

descriptionThis request

requires HTTP authentication.

GlassFish

Server Open Source Edition 5.1.0

'

----------------- Main - Finished -----------------


I've triple-checked the password and it's correct. What am I missing? Is there a toggle somewhere to enable the API?


    2 replies

    ckaiserman
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    • ckaiserman
    • New Member
    • December 17, 2025

    Was there a resolution found? I am seeing the exact same thing and have not found any other resources. 

    ckaiserman
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    • ckaiserman
    • New Member
    • January 13, 2026

    I found the answer. Sharing it here for the next person who hits this wall. 

    The username used for the API connection might be missing the organization portion of the username (similar to a windows domain joined PC). 

    Example: super/admin

    -replace “admin” with the API username

    -“super’ indicates the organization name, “super” is default in most cases

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