+1I have a warning on my account that I can't remove. I didn't use the service and I want to contest the payment.
Pré-pagamento pendente.
Google Cloud 01C130-FE3231-967E6A: Pré-pagamento pendente: o serviço requer um pré-pagamento único de pelo menos R$ 200,00 para ser ativado. Se você já tiver feito isso, o pagamento será creditado na sua conta em breve.
Best answer by ErikaB
Hi
It sounds like you're dealing with an account or billing question for a service you don't use, which can certainly be frustrating.
To get the most accurate help, please visit the Google Cloud Billing support page: https://support.google.com/cloud/troubleshooter/9664343. Our forum here is specifically for security products and operations, so the billing team will be better equipped to assist you. Best of luck with your resolution!
Hope this helps!
+11Ask your Billing Account Administrator to open a case.
Step 1: Log in to the Google Cloud Console.
Step 5: Click Get billing support. This will open the Billing Assistant, which can help you troubleshoot or connect you to a live agent via chat or email.
+10Hi
It sounds like you're dealing with an account or billing question for a service you don't use, which can certainly be frustrating.
To get the most accurate help, please visit the Google Cloud Billing support page: https://support.google.com/cloud/troubleshooter/9664343. Our forum here is specifically for security products and operations, so the billing team will be better equipped to assist you. Best of luck with your resolution!
Hope this helps!
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