- GWS License: Enterprise Plus
- Ingestion method to SecOps: Direct Ingestion configured in GWS Admin Console
- Issue: User/Device Entity Enrichment is missing. Have a look in the screenshot where I compared a log from SecOps when the ingestion was done through SIEM Feeds versus collected through Direct Ingestion. Any idea if there’s an additional configuration to get this?
Hi ar3diu --
Did you configure the desired enrichment lables in the SIEM feed or were they setup by default? Are you using a connector or agent like BindPlane? If so, are logs tagged with the correct log_type so SecOps knows to apply the right parser? Without these labels, SecOps may treat logs as “generic” and just skip enrichment entirely.
Hi ar3diu --
Did you configure the desired enrichment lables in the SIEM feed or were they setup by default? Are you using a connector or agent like BindPlane? If so, are logs tagged with the correct log_type so SecOps knows to apply the right parser? Without these labels, SecOps may treat logs as “generic” and just skip enrichment entirely.
You generate a token in SecOps and the use it in the admin console.
Hmm there isn’t by way of documentation that describes how to remedy this -- you may have to simply switch back to SIEM Feeds although I would ping your SecOps rep first.
The WORKSPACE_ACTIVITY direct feed does not include the WORKSPACE_USERS context source, and so you will still need a Feed setup to collect WORKSPACE_USERS via Feed Management.
Do you still have the WORKSPACE_USERS Feed setup, and working? If you run a UDM Search for the user in your screenshot does any Entity data get returned? e.g., graph.entity.user.email_addresses = “x” from the WORKSPACE_USERS context source.
```
Workspace Users
Workspace Groups
Workspace Privileges
Workspace Alerts
Workspace Mobile Devices
Workspace Activities
Workspace ChromeOS Devices
```
So, I suppose should I enable all of them except for Workspace Activities, in order to get context information for users, groups and devices?
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