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Question

GTI Submit File

  • May 12, 2026
  • 6 replies
  • 92 views

vanitharaj1208
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HI All,

 

Im not able submit file in GTI . Im getting error for path.  where i need to upload file first ?

 

6 replies

a_aleinikov
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  • Bronze 2
  • May 13, 2026

Hi,

The issue is the file path. You are using:

\Device\HarddiskVolume3\Windows\explorer.exe

That is a Windows device path, not a normal file-system path. Please try using the standard path instead:

C:\Windows\explorer.exe

Also confirm that the file exists and is accessible from the machine/context where the playbook action is running.


vanitharaj1208
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can anyone help me on this im still facing the issue

 


cmorris
Staff
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  • Staff
  • May 13, 2026

This is not intended to use the host’s file path C:\Windows\example.txt. Instead, you will need the file accessible to the SOAR. So in a playbook, you might use a ‘Download File’ action for your EDR (example - https://docs.cloud.google.com/chronicle/docs/soar/marketplace-integrations/crowdstrike-falcon#download_file) and then the ‘Submit File’ GTI action with path mapped using the output of the earlier step.


vanitharaj1208
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yes i tired that download file but i geeting error like 

 


cmorris
Staff
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  • Staff
  • May 13, 2026

That error occurs when permissions for the user associated with the credentials are incorrect or the target device does not have the correct policies applied.

Are these permissions applied? https://docs.cloud.google.com/chronicle/docs/soar/marketplace-integrations/crowdstrike-falcon#:~:text=Management.Write-,Download%20File,-Hosts.Read

Hosts.Read
Real time response.Read
Real time response.Write


vanitharaj1208
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how about this error