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Question

How to set alert name ?

  • September 15, 2026
  • 2 replies
  • 12 views

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I have built a custom connector and now i have alerts flowing in and now i want to customize alert name with some enriched values 

 

how can i achieve this ?

 

kindly help me with this

and please dont provide answers from AI

 

2 replies

MitchellR
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  • Bronze 1
  • September 15, 2026

Hi ​@vanitharaj1208 - there is an Action built-in for this in the Tools integration. You simply build the desired case name format and set it as seen here:

 

 

If you want to set it in the custom connector itself, you can do so, so long as the information needed for enrichment is present in the incoming payload that’s being processed. 


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  • Author
  • Silver 4
  • September 16, 2026

Hi Im looking for alert name