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How to set up a mail alert when a SOAR collector stops generating cases within a certain time?

  • August 21, 2024
  • 3 replies
  • 38 views

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Hello everyone, my question is the one mentioned in the title.
I know that it is possible to create Jobs that can monitor if any of the connectors present errors when ingesting alerts.

But I can't find a way (if there is one) to send these alerts by email so that action can be taken in the case of data loss as soon as possible.

3 replies

mikewilusz
Staff
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  • Staff
  • August 21, 2024

You can configure the e-mail to send these notifications to in the integration parameters for the "Siemplify" integration.

 


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  • Author
  • New Member
  • August 22, 2024

I have it as you indicate, but even though the connector is on fault the Job indicates that no faults are found on the connectors.

 

 


SoarAndy
Staff
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  • Staff
  • August 23, 2024

You could write a job that will:
For each instance of a connector

scrape python logs, then loop for errors
https://cloud.google.com/chronicle/docs/soar/admin-tasks/advanced/retrieve-raw-python-logs

You might need to consider if you are looking for 401, 403, 429, 500, network timeout/DNS, and non-parsable results, etc