Hello Neha,

Did you reference this documentation https://cloud.google.com/chronicle/docs/soar/admin-tasks/advanced/setting-up-your-email ?

If you're still having issues after this please open a support ticket and the team can assist you. 

Thanks!

Hi Tony,

We have checked with the above steps , still the issue is persisting.

Anyways thanks for the help 🙂

Can you post an image of the config you are struggling with please.

To clarify - For Office365 use integration "Exchange", not "Email"

Hi Andy,

Where can i get the exchange option. 

Thanks,

Neha.H 

Exchange from the Marketplace, this is what to use for Office365 and on prem Exchange

Hi @SoarAndy ,

Thank you for your guidance. Greatly appreciated.

Thanks,

Neha.H