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Issue with how playbook priority works across multiple environments

  • February 19, 2023
  • 1 reply
  • 3 views

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Has anyone else had issue with how playbook priority works across multiple environments? For example, if I have two playbooks at the same priority and one is assigned to a specific environment and the other is assigned to "all environments" then I would expect the more specific playbook would run. How else can I create customer-specific playbooks without them getting clobbered by the general ones?

1 reply

pigram86
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  • Bronze 2
  • February 19, 2023

On our custom trigger for an all environment playbook, we add in [alert.environment] != <environment>, then the client specific one is used