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Issues with malachiteingestion-pa.googleapis.com?

  • March 12, 2026
  • 2 replies
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CoryCousins
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We successfully established HTTPS log forwarding profiles within Palo Alto Strata Logging Service last year using https://malachiteingestion-pa.googleapis.com/v2/unstructuredlogentries:batchCreate.  Although these profiles continue to forward logs to our SecOps environment, we can no longer manage the profile within Strata due to the following error that follows when testing the connection:

 

 

This wasn’t an issue when the forwarding profiles were established and it certainly wasn’t an issue the many times we made adjustments to the profiles throughout last year.  It’s probably been 4-6 months since we last touched these profiles, so it’s unclear when this behavior started.

 

I also noticed SSL Labs is having issues obtaining detail for malachiteingestion-pa.googleapis.com.  Not sure if this is the expected behavior, but figured it was worth mentioning.

 

I have a support case open with Palo first, but figured I’d ask here as well before opening a Google support case.

Best answer by CoryCousins

Palo Alto has confirmed this is a known issue on their end.  It will be addressed eventually, but the workaround for now is to manually add a .PEM certificate to the log forwarding profile.  It sounded like any .PEM file will work, but Palo Alto can also provide a file.  You can reference case 03955093 if needed.

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CoryCousins
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  • March 12, 2026

Palo Alto has confirmed this is a known issue on their end.  It will be addressed eventually, but the workaround for now is to manually add a .PEM certificate to the log forwarding profile.  It sounded like any .PEM file will work, but Palo Alto can also provide a file.  You can reference case 03955093 if needed.


Task_failed_successfully

This was super helpful, what’s odd is when I make an un-authenticated cURL request to the endpoint “https://malachiteingestion-pa.googleapis.com/v2/unstructuredlogentries:batchCreate” I receive a 404,  I would expect a 401 or similar given I haven’t authenticated prior?