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Limitation of characters in the flow function General Question

  • September 10, 2024
  • 3 replies
  • 47 views

MarinusC
Forum|alt.badge.img+3

Hello all, 

I have the issue, that I want to put into the field "Message to assignee" a string which is larger than 250 characters (including the content of the placeholder variables). 
The field is limited to 250 characters and I am unable to execute the question in a case if the the field contains more than 250 characters.

Had anybody the same issue and can help me?

Thank you, 
Marinus

Best answer by SoarAndy

1 possible workaround

Design a HTML widget that references the 2 large placeholders
Before your question set an Alert context variable "Alert.IsQuestionReady" = true
After your question set an Alert context variable "Alert.IsQuestionReady" = false
In your HTML conditional logic have [Alert.IsQuestionReady]=true  (see image)
Update the Question body to say "Check Big widget for suggestion"

 

 

3 replies

dnehoda
Staff
Forum|alt.badge.img+16
  • Staff
  • September 11, 2024

Hello, 

This sounds like a system limitation and would require a support case that would get turned into a potential feature request.  


SoarAndy
Staff
Forum|alt.badge.img+12
  • Staff
  • Answer
  • September 13, 2024

1 possible workaround

Design a HTML widget that references the 2 large placeholders
Before your question set an Alert context variable "Alert.IsQuestionReady" = true
After your question set an Alert context variable "Alert.IsQuestionReady" = false
In your HTML conditional logic have [Alert.IsQuestionReady]=true  (see image)
Update the Question body to say "Check Big widget for suggestion"

 

 


MarinusC
Forum|alt.badge.img+3
  • Author
  • Bronze 2
  • September 16, 2024

1 possible workaround

Design a HTML widget that references the 2 large placeholders
Before your question set an Alert context variable "Alert.IsQuestionReady" = true
After your question set an Alert context variable "Alert.IsQuestionReady" = false
In your HTML conditional logic have [Alert.IsQuestionReady]=true  (see image)
Update the Question body to say "Check Big widget for suggestion"

 

 


Thank you Andy I will try that!