We are testing the action “Send Chat Message” and “Send Message” for case escalation notifications to Microsoft Teams.

When composing messages with new lines — using either \n, \r\n, or even manual line breaks (pressing Enter) — the Teams message still appears as a single continuous line, and the literal escape characters (\n or \r\n) are displayed in the message instead of actual line breaks.

Is there an officially supported way to send messages from Google SecOps SOAR to Teams with preserved line breaks?