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Loop playbook action

  • July 24, 2024
  • 2 replies
  • 24 views

vanitharaj1208
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Flow-multiple choice question:  for example if answer is no, I want to the "no" branch does a feedback and get back to a process before the multi choice question. I've tried just to move the previous process to the "no" branch but it can't be added to that branch. Do you have any idea?

 

 
 

Best answer by vanitharaj1208

I had same idea but i dont want to repeat that action again 

2 replies

SitaRam
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  • Bronze 4
  • July 29, 2024

Currently, we cannot loop the playbook flow in such a way. 

If you have any 3,5 strike rule in checking with the analyst. You can add same "Analyst Step 1" and "check if analysis step" actions on No Branch. Reference:

In this way can create loop effect.

 


vanitharaj1208
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  • Author
  • Silver 2
  • Answer
  • July 29, 2024

I had same idea but i dont want to repeat that action again