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Question

Max size of an insight and the best way to limit the message body?

  • February 2, 2022
  • 4 replies
  • 24 views

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Pulling in the content of an email body as an insight occasionally results in This field contains large amounts of data. Download File to see its content. instead of displaying the content. Does anyone know the max size of an insight and the best way to limit the message body before trying to jam it in an insight?

4 replies

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  • Author
  • New Member
  • February 2, 2022

Think I've got part of the problem. Jinjta template using |truncate(XXX) but I'm not sure how large to set the value to. Just need the max size of an Insight


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Hi @Andrew Cook ! How are you? The maximum size of the insight content is 25000 characters. Please let me know if you have any further questions!


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  • Author
  • New Member
  • February 2, 2022

Thanks!


yuuyake
  • New Member
  • November 19, 2025

Can I ask how this works with Images ? 
I am adding image to an Insight with the help of base64 (<img src="data:image/png;base64,{imagee}">)
but if it is bigger than 15Kb (guessing) it is truncated. 
Does it counts base64 chars, does it measures file size ? 
and MOST importantly how to workaround this limit ? Because we want to show Email preview to Analysts. Should we use instead HTML ? is there also same limit ?

Any answer would be so helpful because I am lack of many information like this technical.