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Native Dashboards - "Unexpected Error" when querying SOAR Custom Fields

  • June 9, 2026
  • 1 reply
  • 17 views

SaitejaKatta
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Hi all,

I am attempting to create a new Table chart in Native Dashboards utilizing the recently released SOAR Custom Fields feature.

We are referring the Documentation: https://security.googlecloudcommunity.com/google-security-operations-2/new-feature-support-for-soar-custom-fields-in-native-dashboards-7604

 

I am trying to display standard case fields alongside two of our custom text fields: "Case ID" and "CID".  

Per the documentation, I am using the required syntax paths: - case.custom_fields["Case ID"].string_seq.string_vals - case.custom_fields["CID"].string_seq.string_vals

 

Whenever I attempt to run the query, the UI returns the following generic backend error: "An error occurred with your query. An unexpected error occurred. Loading Complete." 

We have already tried multiple troubleshooting variations to isolate the syntax, all of which fail: 

 

Attempt 1(Using array_distinct in outcome):

$case_name = case.name

match:

$case_name

outcome:

$custom_case_id = array_distinct(case.custom_fields["Case ID"].string_seq.string_vals) $custom_cid = array_distinct(case.custom_fields["CID"].string_seq.string_vals) $total_cases = count(case.name)

Result: "An unexpected error occurred.

 

When checked the error in developer tools, we found the error “generic::invalid_argument: Querying custom fields is not supported yet: invalid argument” 

Could someone help us understand why custom fields are not supported yet?

 

1 reply

mikewilusz
Staff
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  • Staff
  • June 9, 2026

Your syntax looks correct. I would recommend opening a support case so they can review the tenant configuration to ensure the feature is enabled. It sounds like it currently isn’t. I do see it has been rolled-out on my tenant as a GA feature.

 

-mike