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Need a way to find the logs of any action

  • August 6, 2024
  • 13 replies
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Currently, I have developed an action in my custom integration and added logs using siemplify.LOGGER object. When tested the action under the Testing tab, I see the logs under Debug Output tab and all's good.

But when I run the same action on any case from case wall, all I can see is the Output Message that was returned from the action. I could not find any way to look into the logs. The same case goes for the time when the action fails to execute successfully.

Could anyone please guide me to the correct way to look at the logs for the actions.
Thanks.

Best answer by f3rz

Hi @f3rz I got to this documentation, and will try it. Thanks.
But what I meant is that do we have any way to view the logs of my performed actions anywhere on the SOAR platform itself ?


@preet_mehta unfortunately, it is not possible yet. For such view I would recommend you to open a Support Ticket for submitting Feature Request. 

13 replies

f3rz
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  • August 7, 2024

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  • Bronze 5
  • August 7, 2024

Hi @f3rz I got to this documentation, and will try it. Thanks.
But what I meant is that do we have any way to view the logs of my performed actions anywhere on the SOAR platform itself ?


f3rz
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  • Answer
  • August 7, 2024

Hi @f3rz I got to this documentation, and will try it. Thanks.
But what I meant is that do we have any way to view the logs of my performed actions anywhere on the SOAR platform itself ?


@preet_mehta unfortunately, it is not possible yet. For such view I would recommend you to open a Support Ticket for submitting Feature Request. 


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  • Bronze 5
  • August 7, 2024

Sure, thanks for the suggestions.
I have an integration instance with SIEM and SOAR combined capabilities and have Admin rights. But when I hit https://{instance_url}/swagger/index.html URL, I receive 404.

Am I missing something ? And where can I find settings regarding Swagger.
Thanks.


f3rz
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  • August 7, 2024

@preet_mehta it seems to be an issue in SecOps (SOAR + SIEM) instances. Could you please open a Support Ticket for it? 


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  • August 7, 2024

Sure, thanks for your very swift replies.


dnehoda
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  • August 8, 2024

You need to put the name of your url in where instance is.  

it should like David.siemplify-soar..com/swagger/index.html


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  • Author
  • Bronze 5
  • August 9, 2024

You need to put the name of your url in where instance is.  

it should like David.siemplify-soar..com/swagger/index.html


Hi @dnehoda I did replace the {instance_url} with the actual instance URL in the link. It did not work. 😕😕


dnehoda
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  • August 9, 2024

Hi @dnehoda I did replace the {instance_url} with the actual instance URL in the link. It did not work. 😕😕


private message me the link please.  


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  • August 9, 2024

private message me the link please.  


Hi, can you suggest a way to DM you ?


dnehoda
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  • August 9, 2024

Hi, can you suggest a way to DM you ?


I guess you can’t. 

 

Are you sure it’s your SOAR - I’m guessing it’s not.  

You find it through developer tools in chrome when look at a SOAR search.  
Or I’ll take customer name please.  


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  • Author
  • Bronze 5
  • August 9, 2024

I guess you can’t. 

 

Are you sure it’s your SOAR - I’m guessing it’s not.  

You find it through developer tools in chrome when look at a SOAR search.  
Or I’ll take customer name please.  


Hey, I just went to the SOAR search tab and found the soar url you were probably talking about. I used that and I can access the swagger now !
Thanks a ton @dnehoda 🙏


dnehoda
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  • August 9, 2024

Hey, I just went to the SOAR search tab and found the soar url you were probably talking about. I used that and I can access the swagger now !
Thanks a ton @dnehoda 🙏


Anytime!  This will be in our documentation soon just not sure exactly when. 

Have a great day!