Need to create playbook for jira

Have you taken a look at the Jira integration available in the marketplace?  

1.  In SecOps navigate to the Google SecOps Content Hub (Marketplace).
2.  Search for and install the Jira integration package.
3.  Configure the integration instance, providing the necessary authentication details (API Token for Cloud or username/password for On-Prem).
4.  You can then use connectors, playbook actions, and scheduled jobs provided by the integration to automate workflows between Google SecOps and Jira.

Hi @ken

I’ve built a playbook but need your help with one issue. Right now, it runs for all cases generated in SOAR. I’d like it to trigger only after an analyst reviews the case and marks it as a true positive — then it should create an issue in Jira.

​@sanjay78 in that case you’d either want to:

• Create it as a block which is added to the end of your playbooks and only have the block trigger if it is marked as a True positive (but before case closure), OR
• Create a quick action button in the “Case View” settings which will call the playbook if the user clicks the “Create Jira Issue” button. 

Hi team, I am building a similar connector that fails because of the network access policy on the Jira end. We limit access to our Jira to specific IPs only. What is the potential solution?

​@Bartosz J would a remote agent work? That’s what my team is using for Jira. 

I found this as an optional solution but was hoping there is a way to avoid the extra setup. Can Google provide me with an IP range they use for requests?

It looks like the remote agent is the only way. 

How do you ensure HA and security? I dont want to build something that goes down in the middle of the night. Any recommendations?