can we email case wall attachments ?
i have json results , i have converted to csv and added to case wall as an attachment
now i want to email that attachment
is it possiible?
Solved
Playbook - send an attachment to mail
+14- Silver 2
Best answer by ddiserens
There is an action in the integration FileUtilities called "Get Attachment" that should retrieve from the case wall all attachments as a base64, which you can then use to save attachment to disk using the "Save File To Disk" Action. This will return a file path that you can use within the "Send Email" Action.
+6There is an action in the integration FileUtilities called "Get Attachment" that should retrieve from the case wall all attachments as a base64, which you can then use to save attachment to disk using the "Save File To Disk" Action. This will return a file path that you can use within the "Send Email" Action.
+9Yes, you can use below to get the attachment from case call:
+14- Silver 2
There is an action in the integration FileUtilities called "Get Attachment" that should retrieve from the case wall all attachments as a base64, which you can then use to save attachment to disk using the "Save File To Disk" Action. This will return a file path that you can use within the "Send Email" Action.
where can i find action save file to disk?
+6where can i find action save file to disk?
The action is in the FileUtilities power up. I highlighted it in the screenshot below:
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