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Playbook Widget Behavior in Alert Overview

  • March 26, 2025
  • 1 reply
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Hi folks,
I have created a playbook with multiple widgets. When no playbook is attached to a case, and I manually attach a playbook with widgets, the widgets are successfully created on the Alert Overview page (Scenario #1).

However, if a playbook with widgets is already attached, and I manually attach my playbook with widgets, no new widgets are created on the Alert Overview page (Scenario #2).

What should be the expected behavior in this scenario? I believe that when a playbook with widgets runs, it should override the Alert Overview and display the new widgets. Also, the playbook widget has all the roles selected, so any role can view the widgets.

I have attached a few screenshots for your reference.
Looking forward to your insights!

Scenario #1

Scenario #2

Best answer by ylandovskyy

Hey @preet_mehta ,

Currently, only the view from the 1st attached playbook will be set for the Alert Overview. 

1 reply

ylandovskyy
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  • Answer
  • March 26, 2025

Hey @preet_mehta ,

Currently, only the view from the 1st attached playbook will be set for the Alert Overview.