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Question

Project Sporcle-952 Disabled 14 Days - False Positive Traffic Spike - Stuck in Appeal Loop

  • May 1, 2026
  • 3 replies
  • 34 views

bobsporcle
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Project ID: Sporcle-952

Case ID: Y5I2DIE6LAEXFVEE6GLENYG37Q

Duration: 14 days without a human response.

The Issue: Suspected credential leak. However, we observed a legitimate traffic spike from our mobile app, Sporcle Party, on Wednesday, April 15th  with zero unauthorized billing.

The Blocker: We are willing to rotate all keys and apply strict IP restrictions, but the Project is Disabled, preventing all administrative actions.

Request: Can a Community Manager please escalate this Case ID for a manual review? We are currently in a 2-week total service outage for our users.

 

 

3 replies

hzmndt
Staff
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  • Staff
  • May 4, 2026

Have you check with GCP support or Google support? 


kentphelps
Community Manager
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  • Community Manager
  • May 4, 2026

bobsporcle
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  • Author
  • New Member
  • May 5, 2026

Thanks for the suggestions, I will try those additional paths.  I had seen other discussions about this issue (getting locked out of the project) which suggested I try here.