Skip to main content
Solved

PythonProcess Has timed out. (Max 30 seconds)

  • May 13, 2024
  • 3 replies
  • 45 views

SitaRam
Forum|alt.badge.img+2

can someone help me? I am facing this issue while searching for emails using our custom action. 

Best answer by TonyH

Please tell me where to do that.

Question Explanation:
We created a custom action to search for emails by "mail id & subject"
with time interval of 1 hour(Async Polling Interval)
for 1 day timeout(Async Action Timeout)
and Script Timeout is 10 minutes

issue: Action failed after waiting for 1 day with the output message "PythonProcess Has timed out. (Max 30 seconds)".


Hello,

If you created the custom action from the IDE, if you navigate to it in the IDE and click on the action you should see "Details".

You want to update "Timeout configuration" from the default 30 seconds here. 

 

 

3 replies

Forum|alt.badge.img+8
  • Staff
  • May 13, 2024

Hello,

Have you tried increasing the PythonProcess timeout?


SitaRam
Forum|alt.badge.img+2
  • Author
  • Bronze 4
  • May 14, 2024

Hello,

Have you tried increasing the PythonProcess timeout?


Please tell me where to do that.

Question Explanation:
We created a custom action to search for emails by "mail id & subject"
with time interval of 1 hour(Async Polling Interval)
for 1 day timeout(Async Action Timeout)
and Script Timeout is 10 minutes

issue: Action failed after waiting for 1 day with the output message "PythonProcess Has timed out. (Max 30 seconds)".


Forum|alt.badge.img+8
  • Staff
  • Answer
  • May 14, 2024

Please tell me where to do that.

Question Explanation:
We created a custom action to search for emails by "mail id & subject"
with time interval of 1 hour(Async Polling Interval)
for 1 day timeout(Async Action Timeout)
and Script Timeout is 10 minutes

issue: Action failed after waiting for 1 day with the output message "PythonProcess Has timed out. (Max 30 seconds)".


Hello,

If you created the custom action from the IDE, if you navigate to it in the IDE and click on the action you should see "Details".

You want to update "Timeout configuration" from the default 30 seconds here.