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re add ontology fields after removing them

  • March 15, 2024
  • 2 replies
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does anyone know how to re-add entity fields in the ontology configuration after deleting them?

Best answer by carlv

got this fixed by working with google support

2 replies

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  • Bronze 1
  • March 25, 2024

I would use Case Management or Explore to try and identify the missing field (if I didn't already know the entity name). Then attempt to add back in by Settings/Ontology/Visual Family.   If that didn't resolve it; I would go to Event Configuration under Mapping and edit fields in the pulldown on the far right of the field I was looking to add the entity to.


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  • May 8, 2024

got this fixed by working with google support