I am installing a remote agent in RHEL server (offline) following this guide https://docs.cloud.google.com/chronicle/docs/soar/working-with-remote-agents/create-agent-with-installer-for-rhel. The installer script finished and show agent started.
However, when I get into /opt/xxx/Logs/supervisord.log, it shows "Import Error: Can't connect to HTTPS URL because the SSL module is not available" with “publisher_api_wrapper.PublisherAPIError: send_keep_alive_package try to connect publisher 3 times and failed”.
We use “/usr/local/bin/python3.11 -c "import ssl; print(ssl.OPENSSL_VERSION)"” to verify the installation of OpenSSL package and returned “OpenSSL 3.0.7 1 Nov 2022”.
Any help would be highly appreciated.
Thank you.