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Question

SecOps SOAR Chronicle Connector is not ingesting cases created by other instance SOAR connector

  • March 9, 2026
  • 1 reply
  • 20 views

cyberSecGuy

Hello.

 

The parent Tenant is pulling cases from a Child Tenant. However, Child’s cases created by SOAR connectors are not pulled by the Parent SOAR connector, only those cases created by rules.

 

Please advise if any configuration changes are required.

 

Thank you. 

1 reply

cmorris
Staff
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  • Staff
  • March 9, 2026

This is the expected behavior - the Chronicle connector pulls alerts originating in the SIEM. You would need to configure additional connectors for your other sources.