Skip to main content


in the ServiceNow connector, how do I only pull incident tickets from a specific assignment group? Just pulling from the incident table is too noisy as most aren't related to infosec


This comment was originally sent by Tom Fridman


Hi
@James_Tippen


Maybe this document could help?


https://integrations.siemplify.co/doc/servicenow#how-to-work-with-whitelist






Let's assume the assignment group field is "assignment_group" and the group is "secops", what you needs is to put "assignment_group=secops" in the dynamic list next to the connector configuration


I'm running into a similar challenge with the ServiceNow connector.  Does the use of the dynamic list still hold true for this connector?  The documentation I've seen is not clear.

Thanks,
Eric


Reply