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Unable to Log in – Invalid Username/Password & No Reset Instructions

  • February 12, 2025
  • 1 reply
  • 34 views

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I'm facing an issue while trying to log in to the Chronicle SecOps Community Edition. When I enter my credentials, I get an error message saying "Invalid username or password" ().

I tried using the "Forgot Password" option, but I haven't received any reset instructions in my email. Could you please help me resolve this issue?

1 reply

AymanC
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  • Bronze 5
  • February 12, 2025

Hi @niteshsinha,

It's likely you've received a password expiration email like below, and have failed to change your password.

 


I'd suggest maybe trying to get in contact with secopscommunitysupport@google.com who may be able to provide some support.

Kind Regards,

Ayman