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Question

Unable to run AV Scan in microsoft defender ATP via SOAR

  • July 29, 2025
  • 1 reply
  • 28 views

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Hi All,

I have added the entity and executed the run AV scan action via SOAR. Im getting the below error
 Start processing entity MD-GJ######
Entity MD-MJ0EZ440 is of unsupported type GENERICENTITY, skipping...
Start processing entity MD-GJ######
Failed to find machine ATP by MD-GJ######
 entity with type ADDRESS
----------------- Main - Finished -----------------
Status: 0
Result: true
Output Message: Failed to find machine ATP by MD-GJ######
 entity with type ADDRESS
1 entities were not found in ATP
Action completed successfully

under which entity type i have to store the value is it in hostname?

1 reply

kentphelps
Staff
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  • Staff
  • July 30, 2025

You may want to open a support ticket to troubleshoot why you are getting this error.