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Urgent Appeal for Account Reinstatement - Error in Medical/Academic Content Classification (ercanyuvanc@gmail.com)

  • March 7, 2026
  • 1 reply
  • 10 views

ercanyuvanc

Case ID: [2-7608000040579]
I am writing to formally appeal the suspension of my Google account (ercanyuvanc@gmail.com), which has been my primary digital identity for over 20 years. My account was recently flagged and disabled due to a misunderstanding by automated systems regarding professional medical data stored within my Drive and NotebookLM.

Professional Context and Identity: I am Dr. Ercan Yuvanç, a Professor of Urology at Kırıkkale University Faculty of Medicine, Turkey. As a senior academic and pediatric urologist, my digital storage contains clinical documentation, surgical drawings, and pre-operative/post-operative images strictly for medical research, education, and patient follow-up.

Clarification of the Flagged Content: The suspension appears to be triggered by a research project I am organizing in NotebookLM titled "Alisklamp Nero Technical Drawing and Measurement Table".

  • This project focuses on neonatal and pediatric circumcision techniques and is part of my latest textbook, “Essentials of Pediatric Urology”.

  • These materials are strictly clinical and educational in nature.

  • As a medical professional, these images are stored as part of my academic workflow at a University Hospital and do not constitute a violation of CSAI policies when viewed in a professional medical context.

Impact of Account Loss: The suspension of this account is causing irreparable damage. I have lost access to:

  • 20 years of professional data: Irreplaceable medical research and academic studies.

  • Patient Safety: Critical patient records and clinical files essential for ongoing care at Kırıkkale University.

  • Personal Legacy: Two decades of emails, family photos, contacts, and personal archives.

     

Request for Manual Human Review: I understand that automated systems may flag anatomical images as policy violations. However, I request a Manual Human Review by a specialist who can verify the professional nature of these files. I am a verified medical professional, and you may confirm my credentials through the following institutional links:

I am ready to provide any further identification or institutional verification required to resolve this misunderstanding. I look forward to your professional consideration.

Sincerely,

Prof. Dr. Ercan Yuvanç

Professor of Urology, Kırıkkale University Faculty of Medicine Institutional Email: ercanyuvanc@kku.edu.tr
Case ID: 2-7608000040579.

1 reply

matthewnichols
Community Manager
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Hi ​@ercanyuvanc Sorry to hear about your Google account. Unfortunately, this is not the forum or Community for this topic. This page (https://knowledge.workspace.google.com/admin/users/restore-a-suspended-gmail-account) has information about how to restore your suspended account. Also, I would suggest reaching out to Workspace support: https://support.google.com/a/answer/1047213?hl=en

 

Hope this helps. Good luck!