Hello,
I am writing to request an urgent escalation for a suspended project that has been pending a manual review for over three weeks. My project, MindfulFlow (id: mindfulflow-613bc), was suspended due to an API key compromise.
Key Timeline:
-
Suspension Date: April 21, 2026
-
Appeal Submitted: April 21, 2026
-
Additional Info Requested by Google: April 24, 2026
-
Detailed Remediation Plan Sent: April 24, 2026
-
Current Status: No response for 19 days since my last communication.
Case ID: [removed by moderator]
Remediation Steps Taken:
-
Revocation: I have already revoked the compromised credentials.
-
Architecture Migration: I have committed to migrating the production app to Vertex AI for Firebase with App Check to prevent future client-side key exposure.
This project supports a live app on the Google Play Store, and the downtime is causing significant loss of service for my users. I kindly ask a Community Manager to ping the Trust & Safety team to look into this case.
Thank you.
