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Using SLA

  • February 2, 2022
  • 1 reply
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We aren't currently using the SLA feature so I was curious, for anyone that is using SLAs can you tell me a little bit about how you are using it?

1 reply

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Hi @Craig Leabhart it's Tom from the product team here.
There are various ways to use the SLA feature and it's mostly dependent on the metrics important for your SOC.
Two of the most common use cases are -
These two use cases are supported by Siemplify Today while we keep improving and adding capabilities to the SLA mechanism.