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What is file path on Chronicle SOAR, for files are downloaded from external services ?

  • June 3, 2024
  • 3 replies
  • 164 views

ankitsynx
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Hi,

I am trying to access the files that I download from services like exchange or Virustotal. 

Is there a place/file path that I could use to send/upload those files on another system ?

I could see some upload options having parameters to define a linux server credentials and IP. But then it's an external server setup. Is there a way to upload files without downloading to external server. Something like a secure vault within Chronicle ?

 

 

 

Best answer by SoarAndy

Hi Ankitsynx

Some actions (legacy) use file paths.

Some actions (new) use case wall objects in base64 (limited to 5/8MB)

It is possible to interchange these with a few Actions: 

Get Attachment - dumps case wall files to base64 output

Save Base64 to File - saves the above output and returns a file path

Also look at 
Add attachment - save a raw base64 to case wall

Note - SOAR/SecOps is slowly moving away from file system paths, so I strongly suggest you build as little as possible into your workflow. 

3 replies

SoarAndy
Staff
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  • Staff
  • Answer
  • June 14, 2024

Hi Ankitsynx

Some actions (legacy) use file paths.

Some actions (new) use case wall objects in base64 (limited to 5/8MB)

It is possible to interchange these with a few Actions: 

Get Attachment - dumps case wall files to base64 output

Save Base64 to File - saves the above output and returns a file path

Also look at 
Add attachment - save a raw base64 to case wall

Note - SOAR/SecOps is slowly moving away from file system paths, so I strongly suggest you build as little as possible into your workflow. 


ankitsynx
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  • Author
  • Bronze 5
  • June 25, 2024

Hi Ankitsynx

Some actions (legacy) use file paths.

Some actions (new) use case wall objects in base64 (limited to 5/8MB)

It is possible to interchange these with a few Actions: 

Get Attachment - dumps case wall files to base64 output

Save Base64 to File - saves the above output and returns a file path

Also look at 
Add attachment - save a raw base64 to case wall

Note - SOAR/SecOps is slowly moving away from file system paths, so I strongly suggest you build as little as possible into your workflow. 


Hi Andy,

Thanks for the solution I have implemented it and test it works well and I can now attach/upload files to upstream actions in playbooks. 

 


AfvanJaffer
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  • Bronze 5
  • July 23, 2025

Over the past few months, I’ve noticed that after downloading files to specific system paths, the files sometimes go missing from those same paths, resulting in a 'file not found' error during upload.