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Error: We're sorry, but your computer or network may be sending automated queries.

  • September 29, 2025
  • 2 replies
  • 619 views

MathiasStieger
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We are trying to use recaptcha on a contact form on one of our projects, however we are encountering this message on submit:

 

We're sorry, but your computer or network may be sending automated queries. To protect our users, we can't process your request right now.

 

We tried different networks, using vpn and not using vpn, different computers and differnt device types (eg. mobile phone etc.), we also tried different keys, as well as enterprise Keys and V3 keys all of those tests lead to the same Error message.

We´d appreciate any pointers on where we could debug furhter.

 

2 replies

faube
Staff
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  • Staff
  • October 9, 2025

Hello, here is the best reference for issues like this:

https://support.google.com/websearch/answer/86640


MathiasStieger
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  • Author
  • New Member
  • October 15, 2025

Hello, here is the best reference for issues like this:

https://support.google.com/websearch/answer/86640

Hello there, 

thanks for your reply. We have found the support page you provided, however we did encounter the same issue with different environments (local, test, prod) and different networks with and without vpn, also we use reCaptcha with several other projects in the same network just fine!