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reCAPTCHA

Whether you're troubleshooting an issue, seeking integration advice, or want to discuss the latest reCAPTCHA updates, this is your space to collaborate and learn.

  • 230 Topics
  • 385 Replies
230 Topics
KWinpenny
KWinpennyNew Member
asked in reCAPTCHA
reCAPTCHA seems to be causing issues and blocks on our system for unknown reason

Timeframe:Since 09:00 on 28/08/2025 (GMT) we have been getting errors which seem to be related to google reCAPTCHACall is made to:https://www.google.com/recaptcha/api2/clr?k=6LeeZmsfAAAAAK-SB2w-6_XpkLha7vsRLlRvH8e1 Issue:Because of the errors it is blocking our endpoints from being successful. This call is being made immediately after an internal server call that we make, example below Question:Can we see / do we know of anything within Google reCAPTCHA which could be causing this / anything which we can do or be pointed into the direction of being able to find out more information on this. 

391
KWinpenny
S
schirokyNew Member
posted in reCAPTCHA
How to remove classic keys?

On reCAPTCHA I do see two domains that I once used, but they are not valid/available anymore; they do not use reCAPTCHA anymore. How to delete those entries from the reCAPTCHA portal?

1183
faube
Staff
Z
Z7-MattNew Member
asked in reCAPTCHA
Automatic migration of reCAPTCHA keys into a project where?

We have a number of clients who have access to their reCAPTCHA keys currently via the console. We usually create the keys, then invite the client as an owner of the site. Other clients may even have multiple owners in their organisation. Presumably anyone with access to a reCAPTCHA key will be getting emails about keys for migration.If no action is taken and the keys are migrated automatically, where will the GCP project be created and who will have access to the new project? If there is a single owner, how is the owner determined as reCAPTCHA’s existing admin console doesn’t seem to provide a way of determining who the person who originally created the key is?

472
faube
Staff
zkirilov
zkirilovNew Member
asked in reCAPTCHA
reCaptcha problem with instagram

Hi guys,this morning I tried to open my instagram app but there was a recaptcha verification Everythime when I try to do it it says Captcha solution is not correct I tried different browsers like google chrome firefox opera  I tried also logging from other devices(I can login but can't complete reCAPTCHA)And I can't write to instagram support because I can't even see my homepage in instagram so I can start conversationPlease someone help me

1581
mdanowar
T
tcrlrNew Member
posted in reCAPTCHA
How to choose standard plan for recaptcha

How to choose standard plan for recaptchaHere is the plans for recaptchahttps://cloud.google.com/security/products/recaptcha?hl=en#pricingI want to go for "reCAPTCHA Standard".I created  "reCAPTCHA Essentials" and  manage recaptcha from for https://www.google.com/u/2/recaptcha/admin/site/xxxand display key details at https://console.cloud.google.com/security/recaptcha/xxxI used 4K of 10K so far. I enabled billing (free trial currently). And I created reCAPTCHA Enterprisehttps://www.google.com/recaptcha/admin/enterpriseBut I cannot find at anywhere where can I choose stadard plan for the google recaptcha product 

864
geminicious
Matias_Ojeda
Matias_OjedaNew Member
asked in reCAPTCHA
probe block recaptcha

I have a monitoring probe and the recaptcha is blocking it. I've tried everything, including whitelisting, and it still doesn't work. I'd like to hear about your experiences with this.

50
Matias_Ojeda
Yellow Love
Yellow LoveNew Member
asked in reCAPTCHA
I couldn't use reCapcha

 I received email from Google Cloud. Then I registered here.Is this working ?? I don’t use it on my website. How can I do for you ?And I use CloudFlare.  So I would like to delete this domain.Thank you for support.I don’t need to use this for now.

284
mdanowar
Tecnian
TecnianNew Member
posted in reCAPTCHA
Pagar por recaptcha?

Buenas díasHe recibido el siguiente correo electrónico: “A principios de este año, te informamos de que todas las claves de Google reCAPTCHA deberán migrarse a proyectos de Google Cloud antes de que acabe el 2025.”En el correo también dice lo siguiente: “Uso y facturación:De media, tu uso mensual de reCAPTCHA tiene 68 evaluaciones en los tres últimos meses. Puedes introducir esa cantidad en esta calculadora de precios para estimar los cargos que se aplicarán a tu uso. También puedes consultar más información sobre cómo funciona la facturación de reCAPTCHA.Nota: No tienes que hacer cambios en el código de tu integración actual. Puedes seguir usando tus claves de forma segura en el endpoint antiguo de la API SiteVerify incluso después de que se aplique este cambio. No obstante, también te recomendamos que hagas la migración al endpoint actual de la API CreateAssessment para acceder a las funciones más recientes de reCAPTCHA.”Mi pregunta es: ¿significa esto que hay que empezar a pagar por

402
Tecnian
Yellow Love
Yellow LoveNew Member
asked in reCAPTCHA
I couldn't reCapcha, is this working ?

 I received email from Google Cloud. Then I registered here.And I use CloudFlare.  So I would like to delete this domain.Thank you for support.I don’t need to use this for now.

100
Yellow Love
Nikhil Radadiya
Nikhil RadadiyaNew Member
asked in reCAPTCHA
reCaptcha site verify is not working

Hello, I’m having issues with https://www.google.com/recaptcha/api/siteverify. I’m calling this via cUrl from a php laravel app. I’m using php 8.3Here is the cUrl function which I’m using$captchaResults = Utility::curlCall( 'https://www.google.com/recaptcha/api/siteverify', 'POST', $captchaParams);public static function curlCall( $url, $type = 'GET', $arguments = [], $encodeData = false, $returnHeaders = false) { $type = strtoupper($type); if ($type == 'GET') { $url .= '?'.http_build_query($arguments); } $curl_request = curl_init($url); if ($type == 'POST') { curl_setopt($curl_request, CURLOPT_POST, 1); } elseif ($type == 'PUT') { curl_setopt($curl_request, CURLOPT_CUSTOMREQUEST, 'PUT'); } elseif ($type == 'DELETE') { curl_setopt($curl_request, CURLOPT_CUSTOMREQUEST, 'DELETE'); } curl_setopt($curl_request, CURLOPT_HTTP_VERSION, CURL_HTTP_VERSION_1_0); curl_setopt($curl_request, CURLOPT_HEADER, $returnHead

372
Nikhil Radadiya
shibszer
shibszerNew Member
asked in reCAPTCHA
recaptcha -> adding my public IP address to whitlists

Hi, I need help. Google is probably blocking my public IP address for recaptcha verification.I've already checked my browser and firewall and AV.After changing the gateway address to a different public address, recaptcha works correctly on the hosts.How do I report my public IP being added to the google whitelist?Best regards,Sławomir H

131
CoryKramer
Staff
cobo
coboNew Member
asked in reCAPTCHA
Free reCAPTCHA for website still possible in the future?

Hello,I am probably not the only one receiving a mail that starts as follows:“”Earlier this year, we informed you about the upcoming migration of all Google reCAPTCHA keys to Google Cloud projects by the end of 2025.We're now reaching out to inform you that your reCAPTCHA keys are eligible for migration.“”So far I have a website where people can “register” and “log in” - and as some extra check I have added a free reCAPTCHA.Now I do simply not understand what that mail wants to tell me! Except: If you become a paying customer, we can offer you tons of fancy features in the future. Ok, that is obvious.However what I do NOT read: If you just want to continue a free reCAPTCHA in your website login, do the following… etc.So my question is: Is there such an option at all? Or is the message basically telling me that in the future I will have to either drop that reCAPTCHA or pay for it?Thanks for any helpful answer, and best regards,cobo

661
CoryKramer
Staff
CarterJD72
CarterJD72New Member
posted in reCAPTCHA
ReCAPTCHA suddenly stopped working

I have had Recaptcha on our ecommerce website for a few years without problem. I have identical site themes (Kallyas) hosted on the same server which all work well, but one site the Recaptcha has suddenly stopped working. Recaptcha is built into the theme so just have to input the key and secret key.The site theme, Wordpress and plugins are all up to date, I've created new keys multiple times, and tried V2 and V3, and have disabled all plugins but no avail. I hadn't made any changes to the site and suddenly both forms on the site started displaying "ERROR for site owner: Invalid site key".  My hosting company (Brixly) and domain registrar (Fasthosts) have no idea and believe the fault lies with google. Does anyone have any idea what to try next as I'm totally stumped.  Many thanks!

1009
CarterJD72
etherweave
etherweaveNew Member
asked in reCAPTCHA
Migration screen is confusing - need guidance

I currently have ten (10) websites that use reCAPTCHA v2. I received the email inviting me to migrate sites to GCP. When I clicked through, I arrived at a page that listed five of my sites in a table with “Key Name”, “Type” and “Site ID” as headers (and a check box at the beginning of each row). Above that table was a drop-down select menu labeled “Project Name,” with two OTHER sites available as options. Each sites should either be a Project or a Site, in my opinion, not one or the other (and there’s no obvious way to organize my portfolio into “Projects” or “Sites” anyway).It’s entirely unclear what selecting a project from the drop-down menu (and why are not ALL of my sites in that menu?) versus checking or unchecking the sites listed in the table will do and what will happen when I click “Submit.”It feels as though there is some error in the migration process or some other automated process that is seeing two of my sites differently from the other five that are currently recognized

904
etherweave
Umairbadar39
Umairbadar39New Member
posted in reCAPTCHA
Firebase Phone Auth > reCAPTCHA Enterprise won't disable after turning off in console IOS ReactNative

I'm using React Native (iOS) and Firebase Phone Authentication.At one point, I enabled reCAPTCHA Enterprise from the Firebase Console via:Authentication -> Phone -> App verification -> Enable reCAPTCHA EnterpriseAfter that, phone number auth started triggering reCAPTCHA verification. Later, I disabled reCAPTCHA Enterprise in the console, but Firebase still behaves as if it's enabled. Even though appVerificationDisabledForTesting = true is set in development, production builds continue showing this error:'auth/unknown', '[auth/unknown] The reCAPTCHA SDK is not linked to your app. See https://cloud.google.com/recaptcha-enterprise/docs/instrument-ios-apps'

2044
kin.chan
DavidWilliamson
DavidWilliamsonNew Member
asked in reCAPTCHA
reCAPTCHA migration

I have legacy reCAPTCHA v2 and v3 keys in use across a number of websites. I’ve received the notification that my keys are eligible for migration to Google Cloud.Since I set up these keys, I’ve started to consolidate my web development on a separate Google account for work purposes. So, ideally, I’d like migrate my legacy keys to a Google Cloud project associated with a different Google account than the one that the legacy keys are associated with. I’d also like to continue to use the legacy endpoints for now.Is it going to be possible to achieve these aims through manual migration?

822
DavidWilliamson
Pirate727
Pirate727New Member
asked in reCAPTCHA
Pricing Calculator Error for reCAPTCha

I’m trying to see what the damage is going to be now the Google is going to be charging for reCAPTCHA (so I can plan to bill my clients), and the calculator isn’t working.  Worse, it’s telling me I can’t link a billing account because I don’ t have access.  It’s my only Google account.Any ideas?

301
tessa_hudson
Staff
totemsupport
totemsupportNew Member
asked in reCAPTCHA
Recieved reminder email regarding recaptcha but my key is migrated already

Hello everyone, I just recieved an email from google regarding my recaptcha keys being elegible for migration to a google cloud project. I migrated the only recaptcha key I’ve got a few months ago. I’m guessing this is an automatic email and nothing will happen but the email also says this and it kinda worries me that somehow it creates another project for the key or something like that: Option 2: Allow for automatic associationIf you take no action within 90 days of receiving this communication, your keys will automatically be associated with a Google Cloud project. You’ll be notified when the process is complete Thanks in advance!

413
tessa_hudson
Staff
awr10e
awr10eNew Member
asked in reCAPTCHA
Change Project

I just migrated the remaining reCAPTCHA keys to Google Cloud. However one of them has gone into the wrong project.How do i move the key to a different project?Thanks

251
tessa_hudson
Staff
Maddoccc
MaddocccNew Member
asked in reCAPTCHA
Mail erhalten wo man Geld will neues Thema

Hi. Ich habe eine Mail bekommen das wohl etwas kostenpflichtig wird. Ich kann kein Englisch und verstehe es nicht. Im Dashboard finde ich auch nicht um was es im schreiben geht. Ich möchte das nicht und will es abmelden, kündigen, nicht umziehen. Bitte um Hilfe  

200
Maddoccc
R
rafaelliaNew Member
posted in reCAPTCHA
Recaptcha keeps spinning in instagram browsers

Some users are complaining that the reCAPTCHA keeps loading continuously when the page is accessed through Instagram's in-app browser. We switched the reCAPTCHA to invisible, but the request to generate the token is never completed.Browser:Mozilla/5.0 (iPhone; CPU iPhone OS 17_5_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Mobile/21F90 Instagram 349.1.11.46.85 (iPhone11,8; iOS 17_5_1; pt_BR; pt-BR; scale=2.00; 828x1792; 643271179; IABMV/1)

841
Mansi_kushwah2022
A
amrutaADNew Member
posted in reCAPTCHA
recaptcha - ERROR for site owner: Invalid key type for enterprise key

We have integrated enterprise version of google recaptcha into our site , generated the keys for the same. Registered the domain name while creating the keys. however, while captcha gets rendered on the page, getting an error of "ERROR for site owner: Invalid key type for enterprise key."We haven't enable pricing for this enterprise version because the usage wouldn't go beyond 1million so billing wont be needed. I wonder would this be a reason for getting this error? 

4258
wise4christ
meikart1955
meikart1955New Member
asked in reCAPTCHA
Multiple reCAPTCHA v2 checkboxes on one page with Avada – only the first form works

Hello everyone,I am using WordPress with the Avada theme and have several Avada Forms on a single page, each using Google reCAPTCHA v2 (checkbox).Problem:Only the first form on the page works correctly. When I try to submit any additional form on the same page, I get this error message:"There was an error trying to send your message. Please try again later."If I remove the reCAPTCHA field from the additional forms, the forms submit without any problem. So it seems that multiple v2 checkboxes on one page are conflicting.What I’ve checked so far: Site key and secret key are correct. Domain is properly registered in the reCAPTCHA console. No caching/firewall rules are blocking reCAPTCHA. With only one form per page, everything works fine. My questions: Is it possible to use multiple reCAPTCHA v2 checkboxes on a single page with Avada? If yes, do I need to manually initialize them using grecaptcha.render()? Is there an official best practice for implementing this setup with multi

130
meikart1955
Keerthana K
Keerthana KNew Member
asked in reCAPTCHA
Clarifications required for reCAPTCHA classic key migration to GCP

We are currently using a reCAPTCHA v3 Classic key for form submissions in our application. As per Google's recommendation, we are planning to migrate this key to the Google Cloud Platform (GCP).Before proceeding, we would like to clarify the following questions:Our current implementation references the script:https://www.google.com/recaptcha/api.js After migrating the Classic key to GCP, is it mandatory to update this reference to:https://www.google.com/recaptcha/enterprise.js? If we continue using the existing api.js reference after the migration, will the integration remain functional? Will the existing site key value change after migration? Or will the same key continue to be used? Will there be any change in the format or structure of the key itself (e.g., length, prefix) after the migration to GCP?

611
emilymb
Staff
Veeresh
VeereshNew Member
asked in reCAPTCHA
Webrisk API Reliability

The reliability and accuracy of Webrisk API response is going bad and out of sync with the response to the malicious urls when browsed on the chrome.Is there any plan or initiative to address these issues?

433
interweb
Staff

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