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Last year I added the Wordfence plugin to my woocommerce/wordpress site to add a level of security to my online shop. I set up the reCaptcha V3 site key and reCaptcha v3 Secret via the Google console - It was a while ago, but it all worked and set up fine. I was just checking through settings today and in the google console I was prompted to migrate and switch to Google Cloud, so I did so and now my reCaptcha status is saying I’m unprotected and I have no idea how to resolve this.

I don’t fully understand any of this, so if someone could help explain what I need to do to resolve this all and to protect my website, I’d really appreciate it.

When I click on the word Unprotected, I get a popup saying the following with a link to ‘Request Tokens’

 


Unprotected

Your key isn't requesting tokens
Your key was requesting tokens (executes), but isn't any more. Something is set up incorrectly in your front-end environment. Your site or app isn't protected.


 

The link takes me here: https://cloud.google.com/recaptcha/docs/instrument-web-pages

I’m not a coder and I have no idea where to insert any of the necessary code into my wordpress website. I don’t have access to the back-end code of forms or buttons, so how do I resolve this?

Any help is much appreiated as this is all a bt beyond me.

Thank You

E

Hello! if you migrated an existing key as described in https://cloud.google.com/recaptcha/docs/migrate-recaptcha , some information in Google Cloud console may not start populating before a few hours.

 

If you are using a new key, or if a whole day elapses and you do not see information in Google Cloud console, it is possible the wordpress plugin you are using does not correctly invoke reCAPTCHA upon user interaction. I would try getting support for that plugin.