+1am i in the right place to ask a question?
on some wordpress sites with contact form 7 i have problems with Recaptcha 3. i get the error message in orange which according to the CR7 plugin means spam. if i remove the captcha the form is sent correct. i use recaptcha standard version, not enterprise.
if i use recaptch V2 it works great, only with V3 i have these problems
+1Hello fuchsdesign,
Are you using a specific wordpress integration and if so can you please provide the documentation. Some integrations built by 3rd parties only support V2/visual challenges so that is one possibility. In standard deployments reCAPTCHA doesn't display any error to the end user so this seems to be a standard response for the integration you are using and unfortunately doesn't give much of an indication as to why the service isn't working. Are you seeing any errors in the API response from the assessment call itself?
Best regards,
Kristy
+1Hello fuchsdesign,
Are you using a specific wordpress integration and if so can you please provide the documentation. Some integrations built by 3rd parties only support V2/visual challenges so that is one possibility. In standard deployments reCAPTCHA doesn't display any error to the end user so this seems to be a standard response for the integration you are using and unfortunately doesn't give much of an indication as to why the service isn't working. Are you seeing any errors in the API response from the assessment call itself?
Best regards,
Kristy
hi kristy,
i use normal contact form 7 plugin.
would you like to have temporary access to the website?
best regards
hannes
+1Hello Hannes,
If you are using the plugin posted here: https://wordpress.org/plugins/contact-form-7-simple-recaptcha/ it appears it only supports V2 visual challenges. As I've mentioned before this is pretty common since V3 only returns a score and not an enforcement option it is up to the customer to write logic to decide what to do with the score. If you desire a score based implementation you should still be able to accomplish this by following our deployment documentation here: https://cloud.google.com/recaptcha/docs/instrument-web-pages
For compliance reasons I cannot access your website or touch any code but we do have GCP partners that cover reCAPTCHA you can contract with for these types of services.
Best regards,
Kristy
+1Hello Hannes,
If you are using the plugin posted here: https://wordpress.org/plugins/contact-form-7-simple-recaptcha/ it appears it only supports V2 visual challenges. As I've mentioned before this is pretty common since V3 only returns a score and not an enforcement option it is up to the customer to write logic to decide what to do with the score. If you desire a score based implementation you should still be able to accomplish this by following our deployment documentation here: https://cloud.google.com/recaptcha/docs/instrument-web-pages
For compliance reasons I cannot access your website or touch any code but we do have GCP partners that cover reCAPTCHA you can contract with for these types of services.
Best regards,
Kristy
hi kristy,
i'm justing using contactform 7 plugin
https://de.wordpress.org/plugins/contact-form-7/
no other plugin.
contact form 7 provides the V3 integration, see attachment, where i only
have to insert the 2 keys.
i'm using it on lets say 10 sites and have problems on 3 of them.
i just want to. know why.
best regards
hannes
+1Hi,
I have the same problem, all form (using jetformbuilder or even elementor) display captcha error. I have only v3 option. I tried with Score Threshold 0.2 but it's the same.
Best regards,
+1Hi,
I have the same problem, all form (using jetformbuilder or even elementor) display captcha error. I have only v3 option. I tried with Score Threshold 0.2 but it's the same.
Best regards,
do you find any solutions?
+1do you find any solutions?
Not at all, I'm using Honeypot protection and for some form I used the v2 version.
+1Not at all, I'm using Honeypot protection and for some form I used the v2 version.
me too.
but it's strange that on some of my sites v3 is working correctly ...
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