"We are from a renowned security company, and we need to protect our clients' emails in our cloud security product. We attempt to click on URLs within these emails as part of this process. However, sometimes these URLs are protected by reCAPTCHA, which prevents us from accessing the content. We would like to know if there is a way for our company to contact reCAPTCHA to provide our IP addresses so that we can avoid encountering reCAPTCHA, thereby better protecting our clients."
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No. Sorry, there is no way to allow-list an IP. By design, what you are
doing is automated (bot) so it is up to the website that you are going to
whether to allow bots or not (not all bots are bad, we don't make that
distinction 🙂 )
Amitai
reCAPTCHA Product Manager
doing is automated (bot) so it is up to the website that you are going to
whether to allow bots or not (not all bots are bad, we don't make that
distinction 🙂 )
Amitai
reCAPTCHA Product Manager
doing is automated (bot) so it is up to the website that you are going to
whether to allow bots or not (not all bots are bad, we don't make that
distinction 🙂 )
Amitai
reCAPTCHA Product Manager
Thank you, Amitair. we have now found that more and more phishing websites are starting to enable reCAPTCHA. An increasing number of our clients are complaining that phishing websites with reCAPTCHA enabled are causing them to receive attacks. Security vendors find it very difficult to identify problematic website content due to the presence of reCAPTCHA. Has reCAPTCHA considered this issue? Would it be possible to collaborate with leading security vendors to avoid this problem? Thank you.
Thank you, Amitair. we have now found that more and more phishing websites are starting to enable reCAPTCHA. An increasing number of our clients are complaining that phishing websites with reCAPTCHA enabled are causing them to receive attacks. Security vendors find it very difficult to identify problematic website content due to the presence of reCAPTCHA. Has reCAPTCHA considered this issue? Would it be possible to collaborate with leading security vendors to avoid this problem? Thank you.
that's great feedback, interesting use case I hadn't thought of. I'll take it back to our team. Thanks!
doing is automated (bot) so it is up to the website that you are going to
whether to allow bots or not (not all bots are bad, we don't make that
distinction 🙂 )
Amitai
reCAPTCHA Product Manager
Hello, we are a law firm.
(URL removed by Staff)
We are querying the information belonging to our Application from the address. When entering this address, we are already going through an authorization check from the Turkish State System.
Over 200 Personnel Work in Our Office. When the relevant address is entered, we go through the verification and enter the Application Number Found to Us and Go Through Captcha Verification. Here, Captcha Verification Has Started to Do Voice Verification for the Last 1 Week. Based on your answer above, I understood that we cannot bypass the verification based on our IP address. But can the difficulty level be reduced at least? Would it be a solution to change my IP address to get rid of the voice verification situation?
Hi Sagrali!
The audio challenges your users are being given are not related to our product. They are likely part of a separate verification system used by the website you are accessing. We recommend you contact the website's support team for assistance.
-Sujata
that's great feedback, interesting use case I hadn't thought of. I'll take it back to our team. Thanks!
Thanks Amitair
Based on our observations, an increasing number of specific attackers are beginning to use reCAPTCHA to target users in order to evade scrutiny from security products. Could we expedite the research on this case? We would like to provide some well-known security vendors with recommendations to protect their customers from being blocked by reCAPTCHA, as many large banks in the United States and South America are suffering from such attacks.
I am not sure what changes to the reCAPTCHA have been done recently. However as a actual human, I failed the reCAPTCHA tests every time since February 2025 which is soooo ANNOYING and reduce my work productivity man. Could you tell how can I resolve this issue?
that's great feedback, interesting use case I hadn't thought of. I'll take it back to our team. Thanks!
Hi Amitair,
I hope you're doing well. I wanted to check in and see if there are any updates on this. Thank you
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